Sales Engineer

Employer: Johnson Controls
Job location
Job salary
Job closing date

What you will do
Tyco Security Products, a business unit of Johnson Controls International, is a unified group of world-leading access control, video and intrusion brands. Operating in more than 40 offices with over 2000 employees, these brands- American Dynamics, Bentel, CEM Systems, DSC, Kantech, Software House and Sure-Gard- have more combined years of experience in the security industry than any other group in the world. Our security integration platforms, built by our developers from across all product disciplines allow our customers to see more, do more, and save more. Our solutions today are designed to be compatible with the technology of tomorrow.

CEM Systems is a leading provider of security management solutions including integrated access control, ID Badging and alarm monitoring systems.
Manufacturing the hardware and system software, CEM's range of solutions are considered industry leading with a range of innovative products that provide more than security.
Within this role, the successful candidate will be responsible for supporting sales (including providing sales support to the dealer channel, consultants, end-users and industry partners) for the CEM Systems brand in EMEA.

Daily tasks will include but are not limited to the following:

Provide Sales engineering support to channel, end-users and consultants
Reply to technical enquires from customers and field sales
Assist with reply to tender documents and prepare sales quotations
Propose technical solutions to customer needs including working with third party suppliers when required
Assist with product demonstrations as well as setting up equipment and attending trade events
Assist in the production of technical sales and marketing materials
Provide input into new product development process
Provide feedback on market trends and customer needs
Submit timely reports and project updates as requested by management
Undertake other duties that may from time to time be allocated

How you will do it
Proven experience of working with external customers in a pre-sales engineering/technical support or other technical support/liaison role.
Evidence of developing and maintaining customer relationships
Evidence of strong presentation skills
Strong technical skills and understanding gained in similar technical environment
Strong interpersonal skills and ability to work in a team
Highly developed interpersonal and communicational skills

What we look for
Degree educated in Technical related area (Computer Science, Electrical Engineering) with relevant experience or equivalent combination of education and extensive job experience.
Experience within the security industry and particularly with access control products will be an advantage
Proven record of consistently achieving targets
Full and current driving license essential
Evidence of strong IT Skills – Fully competent in the use of the complete MS Office Package.

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