Providing Planned and Reactive works to some of the most iconic buildings in London & supporting our customer: The Crown Estate.
Using CAFM system and embedding Next Generation Maintenance through our Technology Platform.
We are looking for enthusiastic engineers who want to make a difference through attention to detail, ownership and accountability to provide an exemplary customer experience.
A chance to oversee technical service delivery to some of London's most iconic buildings and have a direct impact on the success of our customer, The Crown Estate.
Leading a team of engineers to deliver PPM and Reactive works whilst upholding strong Compliance & HSE standards.
Supporting gradual transition from SFG20 to Next Generation Maintenance through use of Technology platform & contributing to achieving the sustainability targets of The Crown Estate whilst role modelling positive behaviours and exemplary customer service.
Multiple Roles Available, over different shifts
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This role will support maximise machinery output and minimise plant downtime through effective preventative maintenance and efficient breakdown response whilst maintaining a safe and healthy environment and promoting good engineering practice.
Key Responsibilities Include:
- Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times.
- Ensure that reactive tasks across the site are completed and be proactive in identifying root causes and highlighting areas where improvements can be made.
- Ensure that work is correctly controlled through Engineering procedures, i.e. LOTOTO and the Permit System.
- Ensure that routine PPM is carried out on all M&E plant in accordance with site task schedules and asset lists.
- Ensure that all critical equipment operational issues are brought to the attention of Engineering management immediately.
- Ensure that all relevant paperwork and computerised records are completed as required.
- Comply with all current work instructions within the organisation.
- Comply fully with all current health, safety & environmental regulations in operation within the company whilst carrying out your duties.
- Carry out any reasonable task which falls within your capabilities
Key Responsibilities Include:
To have the ability for documentation and technical authoring for automated assembly equipment.
- To have knowledge of Regulations, Standards, and CE marking relating to automated assembly equipment.
- To have experience in creating manuals, risk assessments, reports, supporting documents and user manuals.
- To adhere to published safety standards and good safe working practices as required.
- To understand and comply with Company procedures.
- Comply with all current work instructions operable within the organisation.
- Comply fully with all current health, safety, and environment regulations in operation within the Company whilst carrying out your duties.
- Carry out any reasonable task which falls within your capabilities.
Job Profile
We are happy to announce our new job opening for the position of Quality Engineer, who will be mainly responsible for monitoring and improving quality of our operational processes and outputs.
Key Responsibilities Include:
Comply with all current work instructions within the organisation
- Comply fully with all current HSE regulations in operation within the company
- Carry out any reasonable task which falls within your capabilities
- Investigating, troubleshooting and answering customer complaints.
- Defining / implementing corrective actions.
- Acting as a liaison between customer and supplier for faults with non-JG products.
- Supplier performance and development.
- Conducting internal audits, including raising non-conformities.
- Member of the continuous improvement team.
- Assistance to manufacturing departments in resolving concerns.
- Investigation of any concern which may affect the quality of the product and recommend corrective actions.
- Any dimensional / process / procedural check as required.
- Member of APQP team, as required.
- Member of process FMEA team, as required.
- Member of 8D team, as required.
- Preparation and maintenance of quality support documentation. Eg QCP, flow charts, QA plans, works procedures and manufacturing instructions
This role is within the Service Delivery team, reporting to the EMEA Service Delivery Manager.
The Senior Support Analyst will work with the Support Analyst and the broader IT team to ensure proactive deskside support services to EMEA staff. This is a highly customer-focused role and requires service delivery to a consistently reliable and high standard. Additionally, this role will work on continual service improvements and be involved in project work.
Key Responsibilities Include:
- Provide 1st and 2nd line support for desktop related hardware and software issues.
- Provide 1st line support for infrastructure and applications issues.
- Deputising in the manager’s absence and manage escalations from staff and senior management team.
- Management of software and hardware assets throughout the user management lifecycle.
- Report and escalate service-related issues with external suppliers as appropriate and take ownership of the issues through to resolution.
- Troubleshooting issues related to core systems and applications.
- Working knowledge and understanding of operations and business priorities.
- Contribute towards service improvements within the Service and Support area.
- Work closely with internal teams to resolve end user issues and queries.
- Assist in project implementations as required, either for internal departmental use or for staff.
- Travel to other UK sites as appropriate to meet support requirements.
- Maintain confidentiality and discretion when exposed to private and sensitive information.
- Escalate any high service impacting incidents to management and/or other teams.
- Adhere to IT methodologies and procedures.
- Comply with all current work instructions within the organisation.
- Comply fully with all current health, safety & environmental regulations in operation within the company while carrying out your duties.
- Carry out any reasonable task which falls within your capabilities.
Due to our increasing success and growth, we’re growing our team of enthusiastic experts. We are recruiting for an experienced Senior C++ Development Engineer to join our team.
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Are you an experienced Firmware Engineer looking to apply your skills in a new challenge? Are you looking for an opportunity, which brings real variety across a wide range of products, markets and domains? Are you looking for a role, which brings flexibility as well as excellent career prospects? Got your interest… look no further!
What this role has to offer:
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This opportunity is to work for our centre of excellence in Engineering – you will get the opportunity to work on projects across all of Thales UK domains, any type of project at any stage
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Flexibility to work from any of Thales UK’s site or option to work remotely with ad-hoc travel
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Excellent career prospects within a growing engineering community with opportunity to develop as a Specialist/Expert
- Becoming a key part of a team with a proven track record for delivering firmware for a wide range of defence, elated products. Typical firmware services provided:
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Architecture, requirements specification, design, verification and validation.
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Working in conjunction with systems, software and hardware engineers to develop electronic systems.
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